clients' reviews

We have just travelled in Jan 2017 in Vietnam and Cambodia on a private trip for 4, nearly 3 weeks after having been organized the trip from France on internet with Authentik Travel Vietnam (which had been recommended by others who have used their services several times)

It was a very nice trip, well organized, well balance with good discovery of the local life, cooking, “must see” sites. High quality hotels, comfortable vehicles with serious drivers, friendly guides, varied  meals, off beaten track travel. Boat trip and flight were on time (a problem with Vietnam airlines was solved without any problem) Especially when someone does not master English well as in our case.
In short, a perfect trip that meets our expectations.

Robert D

Muret, France

Dear friends,

With a little delay, due to the jetlag (and yes, the age does not help and at the end of the year, I take the time to give you a report of our trip. As always, it was organized as close to our wishes as possible.

Burmese Party:
- Upon arrival in Yangon we were greeted very kindly by a super driver, Mr Naing. He made us discover differences of very typical aspects. The Green Hill hotel suited us perfectly. The whole trip to the Golden Rock, and its discovery, as well as the visit of Bago delighted us.
- In Mandalay, we had the chance to meet Mr. YU, a driver as competent as a guide who passionate us by his knowledge of the region. Until we left by boat to Bagan, we spent some moments unforgettable.

However, the Chindwin Hotel did not live up to the other accomodations .....
- In Bagan, everything was perfect. The young driver, Kyaw Kyaw, with a little shy, has been able to share with us places of little tourism, which we appreciated. The road to Kalaw was very pleasant.

By cons, surprise on arrival. It's cold, the city is at altitude, the hotel, frequented by young hikers, is composed of several bungalows, no heating, no wifi or TV, curtains too small for windows without shutters, bed linen very limited, only one cover. At 19h, we were lying, shivering with cold.
Valid only for young athletes.
-The rest of the trip was pleasant with the beautiful discovery of heavenly places, very friendly driver and very good hotels.

Besides, Mr. Sai and his wife Mo Mo are adorable.
Vietnamese Party:

- When we arrived in Saigon, we had the pleasure of being greeted by Truong, who spent the afternoon with us. Very nice moment.
- In Hue we were greeted by Toan, a very cultivated guide who was later revealed to be of essential help.

Despite the torrential rain, we visited Hue, the tombs, the Thanh Toan Bridge (a marvel) then Danang and his museum.
- Hoi An. Despite the floods, Toan showed us a part of the old city. The services of Authentik Vietnam stopped there.

But as the weather deteriorated and the homestay we booked was very much below TripAdvisor reviews, we made the decision to change our program.
Toan has been incredibly effective. We immediately returned to Danang, inviting us to his home or with his lovely wife, they allowed us to change the plane ticket to Hanoi, while the agency was responsible for finding us a perfect accommodation. In addition, the guide we had the first day, Mr Yé was very knowledgeable and friendly. We keep a very friendly memory. Our visit to the agency was also a great moment of emotion.

Once again, you have been perfect partners for a wonderful trip.
We thank you from the bottom of the heart. I will give a summary report to post it on your site.
With our sincere and grateful friendship.

DANY and GERARD

Hello Madam,

At the age of 70, my wife and I have traveled a number of countries that I find difficult to quote here.
Viet Nam will remain in our memory as one of the most beautiful trips we have made. It is not excluded that we would return one day to see
High plateaus that we did not have time to see.

The success of this trip is due in large part to the excellent organization that the team of Authentik Viet Nam put at our disposal throughout the trip.
Only the choice of Majestic hotel in Saigon does not seem wise because it is not very comfortable and especially very noisy in any room (we changed three times)
For the rest a single word: perfect ....

Regards,

R.C.

Hello,

We started from 03/01 to 22/01/2014 with Authentik Vietnam. We made contact with Mr TU and we organized together our trip. We experienced beautiful things with a lot of emotion in the north among the ethnic groups who received us very well. From the north to the center and south we met Vietnamese very endearing with smiles on their faces.

A big thank to you for the very competent and attentive guides and also the drivers.
It is a very wonderful country with beautiful landscapes and without forgetting a wonderful Halong bay

Eric and Françoise

Good evening,

A big thank to all the team, you answered our questions and you organized a very nice stay. A big thank to our fantastic guide Tinh, whose French is impeccable with an enriching information for us, as much cultural as the life of every day.

Small disappointments, the hotel Victoria Chau Doc, the hotel needs a lot of renovation, the service is basic, the food is not good and no choice, we were sick my spouse and I after our dinner down, and the Lunch the next day, few things, they came out two croissants at a time and two varieties of fruit really not a 4 star. For dinner at the lover's house, they put a table on the gallery and brought us a dish to the fact, ordinary ... and we were at the entrance of the house just up the steps, not good. We should take this visit and have dinner in a restaurant with the people of the place.

The rest was perfect, nice boat trips, floating markets for the shops (we thought we saw a floating market for people from the villages), we saw several land markets. The day at Homestead, we were supposed to go to the market with the lady, we did not go .... we made rolls with her, very good, nice place, but I recommend sleeping in the house even if you are two and she is free We loved to Chau Doc to go up and down the mountain next to the hotel, it is very very beautiful and we discover the people who live along the road, with their hammock.
A big thank to Tinh and our driver, always on time, very punctual.

Thank you, I will recommend the tour and I will contact you for our trip to Cambodia in two years

Renee 

From the 3rd to the 18th of November, we were a group of 6 people and were able to make an unforgettable trip to Vietnam. Thanks to you, we fell in love with your beautiful country and became in a way your ambassadors!

We would like to keep the memory of all your team and have if possible the picture taken at your Hanoi agency as well as the internet address of our guides Mr.Khai, Mr.Duc and Mr. Binh;
https://youtu.be/Fpcz91iyabE
This video reminds us without a doubt the most beautiful memory of the Year 2016 and we look at it tirelessly; we also spread it widely to our families and friends, to all those who dream one day to travel this country "authentic"!

Congratulations to all of you who, with competence and professionalism, put so much ardor and passion into your projects!

Happy New Year !
 

Hello Madam,

I thank you for your mail; I intended anyway to give you our opinion on the organization of our trip. We chose Authentik Vietnam on the advice of a friend, Mr. Pelabere, resident in Reunion, and who made the trip a year ago. We are fully satisfied with all the services offered by your agency throughout our trip: the guides were competent, available, and the contact was made right away. We had a lot of fun being introduced to your culture through them.

Although the communication was more difficult with the drivers, they were also a very pleasant contact. The program was very balanced, though dense on certain days (!); only small note, the visit of the village of Thuy Bieu was done in the mud and in the pouring rain, and I think that the program could be adapted in this case because of weather.

We also particularly appreciated your responsiveness when our flight Hue Hanoi was delayed and we arrived very late in the capital. We had planned two nights on a junk in Ha Long bay; in fact, the cruises are planned on a night (from noon to noon) and we made the same cruise twice, which posed no problem as the place is magic. However, for people who have little time, it would be better to advise them only one night in the bay. These few remarks are small details that do not detract from the overall positive impression we have of our stay; we will not hesitate to recommend your agency to our friends from Reunion and France who would like to make a stay in your country. 

With my sincere thanks, please accept, Madam, my sincere greetings

Pierre 

Dear friends of Authentik Vietnam,

I thank you for your wishes and this very nice video. I wish all your team for this new year, the health, the happiness, that 2017 brings you a lot of love, friendship, exchanges with a very nice success in your projects.

I have great memories of our stay in Vietnam and tell me about your great team, not to mention our different guides and drivers.
I continue to live with you by painting paintings that your beautiful country inspired me. What beautiful pictures and beautiful memories! A big thank you for this wonderful trip that you have allowed us to do, as well as for your philosophy of life!
Very nice year 2017 to all.

Sincerely,

Françoise
 

Hello,

We thank you for your wishes and we wish you a Happy New Year 2017 with a lot of happiness and health.

A special and friendly thought for Miss. Thanh Le

Rohmenter family

Many thanks to you who have accompanied us so well on our wonderful trip to your fantastic country. If we have to come back, you can be sure that we will return by your agency!
If you have the opportunity to see them because they are not in your picture, thank again Tuan and Tao, the drivers: they were really remarkable.
We wish you all a very happy new year full of good things for you and those you love.

Sincerely,

Claude