clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
394 reviews from our community
Laurence V
Message

"Great professionalism"

Hello everyone,

We were delighted with our stay in Vietnam.
Our visit to Hanoi was very interesting and our guide was very friendly.
The cruise in Halong Bay was great.
Too bad weather (typhoon) prevented us from enjoying certain activities: fishing demonstration or fruit carving.
We appreciated your responsiveness. When the typhoon was announced, you quickly found us an alternative hotel.

We thank you all very much for all these beautiful memories.
We strongly advise readers to trust Authentik Vietnam to organize their stay. They have shown great professionalism and ensured a perfect follow-up of your stay.

Sincerely,

Ms. Cultot

Sep 26, 2016
Gerard
Message

"Perfect organization of Authentik Agency"

We are 4 retirees who for some years have chosen to travel by directing us to local agencies. We have been helped by friends who have chosen Authentik Vietnam as organizer of the trip, they were delighted with the proposed stay so we decided to address to this agency. 

Mr. Tu and his staff took care of everything, customs formalities, visas, domestic flights, homestays "magic moment participation in daily tasks" and our extended visit to the north of the country with the discovery of Ethnics "Hmongs, Dao, Nung ..., "and the mountainous market at Coc Ly on roads and landscapes out of the ordinary. All our stay was very well mounted, so we recommend this agency, as well as his team.
Thank Mr.Tu

Chantal and Gérard, Mireille and Jean_Luc

Sep 20, 2016
Pierrette
Message

" ...I'm looking for something negative ..."

Hello,

We thank you for your email and your request for feedback on our trip to Vietnam.
Our 14 - day trip to Vietnam went very well. We were delighted to have discovered through your work and research a very welcoming country, with multiple landscapes and very diverse populations. It was a real discovery.

As far as we are concerned, we found that the trip was very well designed and very well organized. Whether guides or drivers, everyone has done their job very well. The punctuality in the schedules for the drivers, the choice of the specialized guides in each region and its history made us satisfied. We thought it was good of you. The circuit that you proposed to us helped us to a good discovery of Vietnam. If this was to do again I think we would do the same circuit. I'm sorry to bring you only positive elements on our trip, but I'm looking for something negative and I can not find it ...

For us, the surprise comes from the lunch taken in the house of the Lover. "Monsieur l'Amant" as the museum guide said ... It was frankly unexpected and it made us very happy. We will not fail to talk about our trip to Vietnam and at the same time your agency, your home.
A big thank to Van Anh who was the architect of this beautiful achievement.
Thank you again. We wish you a very nice continuation.

Best regards,

Pierre, Pierrette and Françoise

Sep 18, 2016
Christine
Message

"We sincerely thank you for your kindness"

Dear Linh,

We are back in France, Loïc returned to work on Tuesday and I rest.
We sincerely thank you for your kindness, the help you have given us and your presence during this unforeseen stay in Hanoi. Thank you also for allowing us to resume our trip to Halong Bay.

You will also send our thanks to Yep, Tuan, all your team and to Mrs Ha who accompanied us these last days, for her very interesting comments and also her help for the last hours spent in Vietnam. If you decide to visit France, we will be happy to welcome you and to show you around our region.
Feel free to give our details to your customers to whom we will share our total satisfaction, both in terms of the organization of the trip and the skill and kindness of the staff.

Thanks again and see you soon

Loïc and Christine

Sep 10, 2016
Betty
Message

"... relive the memories of this extraordinary journey ..."

Hello all the team of AUTHENTIK VIETNAM,

It was with great joy that I received your letter and I want to thank you for it.
It brings back to all memories of this extraordinary trip that I spent with my friends. Thanks to you, we had very nice time from North to South Vietnam, and at the end of the journey Cambodia. It was simply FABULOUS, thanks to the experience and especially the kind of different guides, we could change different stages of our circuit.
All my friends, who were part of this trip, join me in thanking you and encouraging you to continue your business with the same concern for perfection.

Best regards,

Alfred and the whole group:
Betty and Jean-Claude / Liesel and Jean-Georges / Huguette and Jean-Claude / André

Sep 10, 2016
Veronique
Message

"Another big thank to everyone"

Hello,

We thank you for your message. We keep the best memory of our trip and the benefits of your team.
We will not fail to recommend your services to our acquaintances.
If we were to travel to your country again, we would call on you.
Another big thank to all.

Regards,

Speedwell

Aug 21, 2016
Patrice
Message

"Well returned after a nice trip"

Good evening,

Well returned after a nice trip! Thank you for your attention and your organization.
Thank you and looking forward to seeing you again. We will advise your agency to our friends

Sincerely,

Isabelle and Patrice Sarfati

Aug 18, 2016
Nathalie
Message

" MAGIC and INCREDIBLE!"

Hello,

We have returned from a 13-day circuit in Viet Nam (late July - August) with the agency Authentik Vietnam.
What more can you say: MAGIC and INCREDIBLE!

I found the agency via the Internet. Mr. TU has always been very responsive and has offered us a tailor-made trip, much cheaper than through a French agency. We went with 6 people and 3 children (9, 10 and 13 years old). We wanted to combine the cultural visit with relaxing so that the trip would please everyone. Mr Tu perfectly respected our expectations.

We were able to visit the South (Saigon, Delta Mekong ...), the Center (Hue, Hoi An with its sea at 32 °C!), The North (Hanoi, Halong Terrestrial, Along Bay on a magnificent Junk). We had a lot of luck with the weather (little rain and anyway not really penalizing when it is so hot). The organization was very well run with comfortable hotels, cautious drivers and comfortable vehicles ....

Our 3 guides were perfect and were able to share their cultures, their daily lives and incredible knowledge. Differently, we were attached to each of them (especially children who had difficulties in leaving them each time).
We recommend the agency Authentik Vietnam and leave with eyes closed for other trips to Asia.

Nathalie M

Aug 6, 2016
Annie
Message

"Our guides and drivers, extremely friendly and helpful"

Hello,

We went home well. The children went back to work or the way to school.
We would like to thank you for all the organization of our trip and especially for the kindness and your warm welcome. In particular, thank you for your kind attention upon our arrival and the birthday of Marie. All the accommodations were of a very good standard and the staff, especially our guides and drivers, were extremely friendly and helpful.

In accordance with our expectations, we are a little off the beaten track in the different regions of Vietnam. Our stop on the island of Whale delighted the children and allowed us to rest a little. The choices of catering were judicious: we tasted many specialties, at the inhabitant and restaurant, and nobody was sick!
Looking forward to seeing you again,

Sincerely,

Annie and André

Jul 30, 2016
Pierrette
Message

"It was perfect!"

Hello Mr. Tran,

We are back to diving in Parisian life 
We wanted to thank you for organizing our stay
It was perfect, a bit fast but we should have left an extra week

We love Vietnam and come back with all these pictures these encounters
Jacques did not disappoint and I am sure he regrets not having taken this initiative before. If you have some photos that were taken at Hanoi Agency and those taken by our first guide Ky, please send us. I must say that in that it concerns me I am ready despite this long journey to remake without hesitation Thank you very much
Make us sign especially as you come to Paris it will be a pleasure to receive you.

Very cordially,

Pierrette

Jul 22, 2016

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