clients' reviews

Dear Mr. Tu,

Thank you for your organization. 
The service will have been flawless to the end!
And be sure that we will do my best advertising in Authentik Vietnam.
Your guides Tham, Lene, Khhay and Karte have been exceptional.

We will keep a special affection for Karte who impressed us with his Vietnamese and French culture, a great moment of culture sharing.
I'll give you a mail when we return to Aix in Pce next week.
The North has remained in our mind a magical region both by its landscapes and by its inhabitants.
All evenings were very nice and the accommodation was very satisfactory.
Our 2-day cruise on Halong Bay was beautiful of course, somewhat rustic, some improvements could be made to make it unforgettable.

For example:

Make kayaks available like the other junks of CAT BA
Bring the passengers if they want to be on a beach rather than bathing in the open sea, which is not within everyone's reach because of the currents.
Instead of hoisting the sails to look pretty in the photo we would have preferred sailing a little because the weather was good.
Before boarding the passengers, check the cleanliness of the cabins? Especially the dust and what's more on the fan !!!
This cruise was very pleasant with a very nice crew and simple but good meals.
Our trip that you realized, according to our desires, was magnificent.

The hotels and restaurants very well chosen and of good quality, the guides and the competent drivers, considerate, cultivated.
We wanted to discover Vietnam for a long time and this trip lived up to our expectations and our dreams.

Many thanks to you for your welcome and a big thank you to your team. Thank you for allowing us to live magical moments with people always welcoming, smiling, despite a life not always easy.

We hope to see you soon, Mr. Tu

Mrs METRA M, BOULANGER D and STAGLIANO A

Hello to all the team of Authentik Vietnam,

Here is more than a month that we returned from our "Great Journey" !!!! And 40 days in this country that we love. After 4 consecutive trips to Vietnam you managed to make us discover more things we did not know, which I thank you.

In our choice we made one or two small mistakes but it was still a wonderful trip with our driver Hong and perfect guides Tu and Thai; moments of laughter and I hope I have not been too painful with them !!!!!

My big regret is the climb of Mount Hang Mua where I had a big blow of fatigue and forced to stop while we were almost at the top !!!!
Your organization was perfect and know that if customers have doubts or questions I will be happy to answer their questions if you wish.

Thanks again for all the wonderful moments you made!

Hello,

Yes we well returned but after 24 days it is a bit difficult to resume daily activities. We had a wonderful time and we have to say it particularly in the north which dazzled us not only by its beauty and authenticity, but also the hard life of the mountain people. Thank you for the perfect organization of the stay, fantastic guides and particularly to Mr Thuyen who allowed us this great discovery of the North and spend beautiful evenings thanks to his translation but also to this wonderful driver Vau is his Smile, his courtesy and his kindness.

Could you get the email address of VAU or Thuyen because we would like to send them some pictures and our thanks. Without forgetting our last guide Pierre who really has an excellent and rich knowledge of his country and his culture: thank you to him !!!!

Moreover, we will not fail to recommend you to our friends and family as well as on the forums. We are happy to see you open your offer to Burma because we hesitated a long time before coming to Vietnam so why not our next destination?

Best regards

Genevieve and Philippe

Hello Mr. Tu,

Soon our return to France.
Everything went beautifully. Magical places, competent and endearing guides, hotels of very good quality.
In short: a trip in all perfect points that corresponded well to our expectations and specifications.
We love your country and Authentik vietnam, let it know and be sure that we will come back to trust you again.

See you soon

Jean Weber

Hello Mr. TRAN VAN TRUONG

Here is a short week that we have returned from our beautiful journey through your beautiful country and we are slow to resume our normal activities, full of images we are constantly returning to you.We are really very happy with your organization, everything was perfect, there were no bad surprises and we are delighted with our stay

We will not hide the fact that when we landed at SIEM REAP, we said to ourselves that it was fine whatever it had, as long as everything went well, and really we can only congratulate you for the whole organization of our stay, below are some highlights:

In Cambodia, SIEM REAP and its fabulous temples, the discovery of pagodas and the National Museum of PHNOM PENH, the market with tarantulas
The delta of the bucolic MEKONG, we really appreciated these places where the time seems suspended, the visit of floating markets with several kinds of boat is so interesting.
It was excited to visit TRA XU reserve, SADEC market, HUYNH THUY house , the pagodas and the market of CAI BE. I liked the night in our homestay which was very good and what to say of SAIGON Dizzying city that we do not get tired of watching the show mopeds!
The beach break in the center at HOI AN lantern city dazzled us. Although the coastline is more and more eroded, we had a good hotel for the seaside break and an interesting visit to the TRA QUE market, the Imperial City HUE and the beautiful boats on the Huong river.
The journey from HUE to HANOI, this stage will remain in our memories, we chose it but we can not say that it is very comfortable, the cabins are sketchy, the excessive air conditioning has prevented us from finding sleep but never mind, we forgot everything when we arrived in Hanoi, the captivating and vibrant capital.
The discovery of the breathtaking landscapes of the North, the bay along the land, wonderful landscapes then the road to MAI CHAU, beautiful bike rides through the rice fields, then all these meetings with different ethnic groups in SAPA delighted us a lot.
The return to HANOI where we walked a lot and saw many beautiful things was amazing. Finally, we spent time in the magical and majestic bay of Halong, on a junk like fairy tale with  impeccable services and reception,  had a wonderful beach break and a walk through the islands.  What a beautiful memory!
We just want to come back to a stage that we did not like: MUONG KHUONG, an uninteresting stage that we could have done without, in addition a not very practicable road , a lot of time spent on the vehicle on roads in very bad conditions and the night at the inhabitant did not leave us good memories, we knew that one was at the bottom of Vietnam but the places were dirty, nothing to see except the local market. We want to emphasize then:
The reception and the punctuality of your guides whatever the place of our stay, French - speaking guide and this was a bonus for us, pleasant and making us share the love of their country, M Tithya has SIEM REAP, M QUYNH in the delta Mekong, Mrs. Thuy in the center who put a lot of good will to master the French, and of course TO TOAN in the north with whom we spent the most time, we must also salute the seriousness and conduct of the drivers because the state of the roads could have disturbed them a bit, we were a little uncomfortable with tips, it is always difficult to judge 
All means of locomotion borrowed during our stay, the passage from Cambodia to Vietnam by speedboat, all kinds of boats and boats available to us during our various excursions, bike rides, buffalo tank etc . 
Your cars was comfortable (especially for 4) there was still a lot of work on the roads. The cities are not too far but it takes time to get there, we enjoyed having fresh water in the cars.
The choice of your hotels was always perfect, some better than others but it suited us, we enjoyed the hotels with pools
The visit of your collaborators to Saigon then to Hanoi, we could judge the seriousness of your agency.
That's why, we thank you for giving us time and advice during the preparation of our tour, for being always listening to us and we will recommend without any problem your agency around us.

Thank you for this wonderful stay which we will also remember the welcome, the smiles and the kindness of the population.

MARYSE and LOIC

On the advice of my uncle, we appealed to Authentik Vietnam for the organization of our stay in this beautiful country.
An unforgettable journey in the north out of the tourist circuits with a French guide to the care for us and a very professional driver with impeccable driving.
Nights homestay, discovery of ethnic minorities, breathtaking landscapes, a perfect organization.
Authentik Vietnam is aptly named.
Many thanks to Mr. Tu, director of the agency, Tuan our guide and Sun our driver.

Sandra and Richard

Hello,

It is with a little delay that I send you this email. I want to thank you for the quality of your services, everything was perfect.
The guides and drivers during our trip were able to perfectly adapt to our requests. Kai, our guide on the visit to the north of the country was able to interest us by his knowledge in Vietnamese culture and beliefs. The guide on the trip to the South, Bean, whose kindness and professionalism made us discover the daily work of locals is a helpful guy. In the center, Viet showed us a remarkable historical value of your country: the imperial city.

I will not fail to propose your agency to my friends and relations during our trip to vietnam.
I would also like to thank you for your gift. Send greetings to Kai, Bean, and Viet guides.
During a future trip to Asia I will not fail to contact you to organize it. 

T.Guerif

Hello Mr. Ngoc,

We are back in Toulouse with 30 degrees less than in your beautiful country.
We had a pleasant stay and especially in the north where we felt like we were in "deep" Vietnam.

The contact with the people was very friendly. The fabulous decorations.
Halong Bay remains unique despite a mist that made it mystical.
The center challenged us especially Hoian. Saigon surprised us by its dynamism and industrialization without saying Americanization. The Mekong will remain unforgettable. 
Your services have been blameless. All guides were very good and we will particularly remember Tuan in the north who was very competent and endearing.
If we have relatives or friends who want to go to Vietnam we will definitely recommend your agency.
Only downside on this trip Martine had some health problems that we have a little disturbed.
Thank you again for this benefit.

Cordially,

Martine and Gérard

We are returning from a 10-day trip, too short, alas, tailor-made by Mr. Tran Van Truong for a stay in South and Central Vietnam. Program changes according to the wishes of my companions ... just a little more than a week to organize everything by email exchanges but we were very sastified because it's a ultimately perfect organization.

Ho Chi Minh city and its crazy traffic ... the charming little town of Hoi An and its unforgettable lanterns, Hue and its long history, the highlands and its population are so authentic and endearing. Everything was perfect.
Booking of hotels, domestic planes, perfect French speaking guide, available and warm, excellent drivers ...
I can only recommend Authentik Vietnam, I do not see how you could be disappointed! ...

Anne Marie

Hello Mr. Tu,

We would like to thank you for your professionalism regarding our trip to Vietnam and Cambodia.
Everything was perfect. No delay on the part of guides and drivers. They were all really very kind and helpful.
We enjoyed traveling with you because it allowed us to see and meet people we would not have access to without the presence of your guides.

Phung who made us visit the south seemed really passionate in all his explanations and what to say about the inhabitant with whom we stayed. I know we had to go to another place but the one advised by Phung was really good. We cooked the meal with our hostess and it was excellent. We also enjoyed cycling and boating in the different villages.

Our trip to Cambodia was beautiful. The guide ( I can not remember his name) was very friendly and made us discover the wonderful temples of Angkor. When we arrived at the temples despite a very busy day, we did not have to wait in line to get our tickets which would probably have been the case when going alone.

(Only negative point was the meal (buffet in a room full of tourists) We are not buffets lovers.
When we got up to get our meal, the counters were empty. We had to be content with what was left.
If we had originally known that the meal was a buffet, we would probably have found a place that suited us better. We are perhaps the only ones who do not appreciate this kind of food but it might be advisable to specify it in the itinerary.

Hoian was really a crush. Very nice little town.
Our cruise on the Huong River on a private boat was enjoyable. The lunch was excellent.
On the other hand, we had a small discomfort concerning the sale of objects on the boat.
We were aware that we were in their house and we felt obliged to buy a little something. We bought a scarf and it was ok. But the person really insisted on selling us something else. Since we only had one backpack we could not even if it would have tents, buy all the nice things we saw on our trip.

We spent a lot of time in North Vietnam with Truong the guide and Ba the driver. (I apologize if I do not write the names correctly). Ba is an excellent driver. It must have been very difficult and tiring for him to drive on these roads and in this haze. He was very careful throughout the trip. Truong introduced us to several ethnic groups. He was very comfortable talking to these people and showing us their home. We had very pleasant moments in their companies. The end of our trip with Ba and Truong was really appreciated.

I had to take down their e-mail addresses but I forgot to ask them when we left. Would it be possible to send them to us so that we can send photos taken from them.
Be sure that we will talk about the excellent service of Authentik Vietnam to prospective travelers who would like to visit your country.

I also posted some pictures of us with some of our guides. I do not know if you will have access to one drive or I have some pictures.
Thank you again for this beautiful trip.

Cordially

Nicole and Bruno