clients' reviews

Our Authentik Travel team would like to thank you for your trust in our services to make your trips to Vietnam, Laos, Cambodia and share your feeling, experiences, opinions about your trips.

These are really precious information for us to improve our services. And they are very useful for our future clients to get some ideas about the quality of our services.

Most of below comments are on Tripadvisor.com where our clients show their satisfaction for your reference.

Once again, thank you for your choosing Authentik Travel!

4.9/5 Calculated on the opinions of our customers on Facebook
394 reviews from our community
Alain
Message

"A wonderful memory"

Hello Mr.Tu,

Indeed, we had a great trip with a wonderful memory. I am aware that for you, welcoming a person in a wheelchair was a particular challenge and I can assure you that the help of your guides and your drivers has been very effective. The heat arriving in Hanoi was a bit overwhelming at first but we got used to it quickly.

My only regret is to have lost the address Mail of the owner of the restaurant we came Can Tô. I had taken a photo with his wife and boy and promised to send him an email. Unfortunately it will not be possible.
I will certainly advise your agency to friends who want to visit Vietnam.

Regards,

Alain Le Béon
 

Jul 18, 2014
Jean
Message

"It was my 3rd trip to Vietnam"


Hello Mr. Tu,

This was my 3rd consecutive trip to Vietnam and I want to thank you for organizing our stay.
For those who still hesitate about choosing a tour operator I say only one thing: "go ahead, go for it with Authentik".
Thank you again for the wonderful time in your country, we do not get tired and we are ready to leave.

Jean Paul

Jul 9, 2014
Perrine
Message

"We are delighted with our vacation"

Hello,

We wish to say a big thank to all your team!
We had a great stay very well organized. Lien and Vo were very good companions always pleasant and attentive. We are delighted with our vacation.
Thank you also for your attentions to our return to Hanoi which touched us a lot.
We will not fail to recommend your agency to our surroundings and our friends.
Good continuation
Looking forward to seeing Authentik Vietnam again!

Perrine and Sarah

Jun 30, 2014
Danielle
Message

"Long live your agency, your kindness and your competence"

Hello,

So delighted with our trip (2014) so ​​well organized by you, we entrust you again the realization of a journey at the end of the year. This time Burma, but also, as you know my love for Vietnam, we will come back again. Mr Truong has been listening to our requests which I admit. His responding is accurate because we already know a lot of places. He was very responsive and in two or three email exchanges, he offers us the our dream trips.

Thank him and Authentik Vietnam for allowing us to leave with confidence and with the assurance of never being disappointed. Long live your agency, your kindness and your competence.

Very warmly,

D.Bricard

Jun 23, 2014
Corinne
Message

"... the good times spent with you ..."

Hello Khai,

Because at home it is already very late! So we went back to Belgium and got back to work. We hope you and your family are well. We really want to thank you for the good time spent with you. You combine competence, efficiency, pedagogy, humor and I forget about it. We hope to see you in Europe soon and we wish you a lot of good things. Thanks again for everything.

Friendships

André, Corinne

Jun 4, 2014
Pierre
Message

"... your responsiveness in case of problems, it's great ..."

Hello,

And here we are, back to France. We wish to thank you for the good organization of this trip to this wonderful country, Vietnam.
We will keep a good memory of this trip despite the worries encountered with the guides. Thank you for accompanying us to Halong Bay. (This allowed us to get to know you better !!!)

Hotel services and catering were of good quality. We appreciated. Guide in the south, very professional and super nice. A little "man" very nice! Driver was very attentive and drove smoothly.

We appreciated your responsiveness in case of problems, it's great.
We had a good trip back. Now it only remains to relive all this through the photos and the camera.
We hope to read you via the internet.

Sincerely

Arlette and Pierre Raton

May 30, 2014
Sebastien
Message

".... very happy with the organization of the trip ..."

Hello,

We have returned to France. We were very happy with the organization of the trip. Everything went very well, and the logistics organization was perfect! The guides were very good and spoke good French. The only "downside" is that we visited a lot of pagodas / temples, that was interesting but the cultural dimension was a little too developed. For example, we did not visit the museum Cham because we preferred to stop longer and frequently on the road by motorbikes.

We particularly enjoyed the choice of places with few tourists, it is very appreciated. No problem with hotels, the worst being that of Ninh Binh where we had more hot water in the morning.

One suggestion might be to give restaurants’ addresses for dinner as well but we found very good addresses thanks to our guides.
I sincerely thank you for this organization and I will give your details to my father who has a project to travel to Vietnam with friends next year.

Best regards

Sebastien Tran

May 23, 2014
Patrick
Message

"A very good stay"

We organized with friends, a bit at the last moment, a week-long trip to Vietnam, late April - early May.

The initial option was to share our time between a few days in Ho Chi Minh City and Hue. We had to give up Hue given the impossibility of finding a place of plane or train between the 2 cities.

Authentik Vietnam organized a trip of very good quality: Mr. Ding Ngoc Tu very well adapted to the situation, showed a lot of flexibility and we organized a very good stay despite the very short deadlines: good steps, excellent guide, permanent service, all for a reasonable price.
I can only recommend this agency to travelers planning a trip to Vietnam.

P.Karavaieff

May 11, 2014
Christine
Message

"It was a total change of scenery"

Hello,

I hope you and your team are well. Thierry and I thank you for this authentic stay that you organized. Everything was good: the 5 guides (Zung, Hue, Chang for Vietnam and Sampol and Savorne for Cambodia) that we had were very pleasant and always answered very nicely to our questions. They made us share their way of life and explained to us a lot of things on very different themes: religion, food, children, family, marriage, work ... And that we liked very much because it is very interesting to discover the country and its people.

All the regions of Vietnam as well as Cambodia really liked us. It was a total change of scenery. The tours were always well organized, the chosen hotels were very clean and the meals provided in the restaurants made us discover a very varied and very good cuisine. For our free evening meals, our guides told us good restaurants.

We really enjoyed the bike rides that allowed us to be close to the population as well as the train trip which was very authentic! We also enjoyed the meal, the folk dances and the night at this very nice Thai lady.

Thierry, Jean-Paul and I thank you again for all this as well as for your kindness and your availability. We have lots of beautiful memories in mind.
What is certain is that we will recommend your agency to all those who ask us for advice.
We wish long and prosperous to your agency.
We may meet again for another stay.

Christine, Thierry and Jean-Paul

May 8, 2014
Benyaich
Message

"We loved Vietnam"

Hello Mr. Tran,

We thank you very much for your gesture. We are eternally grateful to you for this discovery. We loved Vietnam and we will recommend you to all our friends. We also want to thank our guide Mr Minh, he made us discover Vietnam with a certain vision of wisdom and knowledge. This is an extraordinary guide.
We hope to return soon, in any case, to visit the north.
A thousand thanks

The Benyaich Family

Apr 26, 2014

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