Comentarios de clientes
Nuestro equipo de Authentik Travel quería agradecerte tu confianza en nuestros servicios para realizar tus viajes a Vietnam, Myanmar y compartir tus sentimientos, experiencias y opiniones sobre tus viajes.
Estos son información realmente preciosa para que podamos mejorar nuestros servicios y, son muy útiles para que nuestros futuros clientes puedan obtener algunas ideas sobre la calidad de nuestros servicios.
La mayoría de los comentarios a continuación fueron de clientes en países de habla francesa como Francia, Bélgica, Canadá, Suiza, etc. Sus comentarios satisfechos fueron traducidos al castellano para tu referencia.
¡De nuevo, muchas gracias por elegir Authentik Travel!
"... warm and hospitable people ..."
Hello,
Sorry I was late to answer you but I had to think about how to answer you correctly to make you feel our delight and our impression.
The first response I can give you is: A big THANK YOU to you for organizing the trip you had prepared for us.
From my first email, you were able to respond to our request without delay and modify the program as we wanted.
A big thank you also to all our guides and drivers who were friendly and who knew how to meet our expectations.
They were really up to the job (especially the driver and guide we had in Sapa) ... they are really great.
Your country is beautiful and the Vietnamese are warm and very welcomed.
We learned a lot from this trip (whether historical or cultural).
The 22 days went without shading and you knew how to be present from the slightest trouble.
I also thank the family who welcomed us to Tra Que (5th day). It was with a great pleasure that I could prepare a meal and discussed with his daughter (despite my poor English). Above all, do not hesitate to continue your programs with them because they will remain etched in our memory and for very very for a long time ... they will remain for us a highlight of our trip.
Your program proposal (from South to North) was very well thought out by you. We were able to understand the culture and the rice harvest.
Halong Bay (less known to us) is beautiful ... when on the cruise on Halong Bay, it was beautiful.
I would also like to thank you in particular for all your attentions and surprises that you made us during our trip to the meeting. It was very touching.
It was the first time we had traveled so far from France and your young travel agency did a really good job.
We will not hesitate to call on you again if we decide to go back to your beautiful country.
The highlights of your program were:
Saigon and visit Cu Chi tunnels. We were able to realize the living conditions of the Vietnamese soldiers and their ingenuity.
Pagodas and temples tours allowed us to discover and understand the beliefs of people in your country.
Sapa and Hue are my favorite cities.
Halong Bay and Halong Bay: What more can you say than "Beautiful".
The landscapes: A breathtaking so it's beautiful.
Meeting with the Ethnic: Here, I'll have to come back to remember names of all
The hint of humor:
The TGV from Hanoi Station: Train to Great Vibration .. hi hi .. very picturesque but very good memory !!
The only negative point (but where you were able to intervene quickly):
the place where we have "not eaten" (sorry, I do not know if it was the 16th or 17th days). There, frankly, is not to redo.
We arrived in a "garage" with smells of fuel and sewage. The people we completely ignored and were very unpleasant and friendly.
Our guide was able to intervene and showed a great professionalism . This young guide also is very well.
Well, I hope I have not been too long ... but all this to congratulate you again and again.
We are talking about your agency to all those who intend to go to Vietnam and those who want to make a great trip.
I am attaching some photos "memories" .. in several mails because I am limited.
Do not hesitate if you want more
I really wish you lots of good things and that your agency lasts a very long time.
And thank you again.
Sincerely
Véronique & Hervé
"An unforgettable trip"
Thank Authentik Vietnam for making our trip to Vietnam mesmerising.
Vietnam is so wonderful by its landscapes and inhabitant.
I had a nice time here with many beautiful memories.
I highly recommend it.
An unforgettable trip!
Jean
".. we are encouraging them to use your services ..."
Hello,
Following our stay in Vietnam, we were satisfied with the services that your agency provided us:
A unique stay in Halong Bay,
Activities that have made it possible to discover the traditional tourist Vietnam: Preparation and meals at the inhabitant, night in bed and breakfast, moment in a market garden, bike ride ...
Proposed hotels of very good quality,
Respect for the entire program,
Guides (French) and drivers were very nice, always punctual and very available that the days have planned to allow us to fully enjoy our pace .... A special mention for Thanh with whom we are particularly well understood.
You have participated in the success of this unforgettable trip for us 5, and we thank you.
Of course, if friends of ours are planning to go to Vietnam, we encourage them to use your services.
Cordially
Wolffhugel family
"We can't stop thinking of Hanoi, Maichau or Hoian!"
Hello,
We are absolutely delighted with our trip which makes us want to come back to explore some parts of Vietnam, especially in the North. A week after our return and despite our recovery from Monday 19, we can't stop thinking of Hanoi, Maichau or Hoian!
We will prepare with Christine as soon as possible a detailed report with our remarks and observations, but overall our impressions are extremely positive and we were seduced by the country and the people, as well as the skills of the guides and their passionate investment. Congratulations for the impeccable organization of this circuit-panorama!
Best regards
"... so kind, honest and dedicated people ..."
Hello,
Yes we all came back with beautiful pictures in mind. Those of sublime landscapes, those of the north for example, cities such as Hanoi or Saigon where life is hectic or Hoi an or Phu quoc who play on contrasts and where life seems peaceful.
It is a wonderful trip that we have achieved and we owe it in part to you. We were very satisfied with your services. You have accepted all the changes we requested without flinching! You were very responsive when a hotel did not please us to find another one in the hour! You refunded us benefits that we did not use while they were ordered!
We have rarely known such kind, honest and dedicated people in their work. We thank you sincerely. We will recommend your agency whenever we have the opportunity and do not hesitate to call us if customers needed references, we will support you with pleasure.
Say hello to Bong and Trang.
See you soon
Good to you
Richard Aouate
P / s: I forgot to tell you that we loved Cambodia and Kuoch was fantastic too. Bravo!
"Beautiful country, especially the north and the center"
Hello,
We are indeed back home. The trip was long and have recovered well now. I went back to work and Isabelle went with the children in the south of France. Upon his return we will make a report of our trip
But in advance I can tell you already that we had a great time, beautiful country, especially the north and the center
I want to thank you and Tran for your kindness and support during the stay
See you soon
Frédéric
"... a milestone week ..."
Hello Ngoc Tu,
Here we are back in Paris after 3 weeks of fantastic discoveries!
Our first week in North Vietnam, organized with your agency, will remain a defining week as it was just perfect.
In 7 days we saw very different landscapes which were all beautiful. The trek to Sapa with the meeting of the Hmong ethnic group was superb in spite of the rain, the night at the Thais Blancs Mai Chau in the house on stilts in the middle of the rice fields was magical and the private cruise of 3 days in the bay of Halong also unforgettable. We were impressed by the excellent quality of the meals on the boat, the oysters, the fish, the octopus salad etc. were succulent. The staff was very friendly, the boat comfortable but will need a renovation. We do not regret having taken the option to spend 2 nights on the boat this allowed us to sail almost alone in the bay the first day and sleep in a secluded place. The island of Titop is to be avoided in our opinion because the place is much too frequent, too bad for the exceptional view of the top of the island on the whole bay.
The option of private travel with guide and driver was perfect for us 5, a big thank you to Chiep (very friendly guide and speaking a perfect French) who enlightened us on the history of Vietnam and made sure that we enjoy the maximum of our stay.
The visit of But Thap Pagoda on the way back to Hanoi is a must.
Good luck and long life to Authentik!
Sincerely,
Carine Roche
"... your little email that makes us hot in the heart ..."
Hello,
We thank you for your little email that makes us hot in the heart. We had a very, very good stay in Indochina ... I admit that it was a bit sad for us to get back to work on Monday but we must ... to take a new vacation.
I have planned to give you a complete return of the stay so that you can improve your benefits ... I try to send you all this in the week because the return to work is loaded.
We thank you for this beautiful stay spent for three weeks.
See you soon
Géraldine and Eric
"... talk about the quality of your service around me ..."
Hello,
I keep an excellent memory of this trip, discovery of the landscapes but especially of the kindness, even the thoughtfulness, of a large part of the people met. Naturally, I continue to talk about the quality of your service around me ...
And then I'm always a little with you and your country because I continue my readings of Vietnamese authors translated into French or French authors speaking about your country or Vietnamese.
Sincerely
"A very pleasant trip with you"
Dear friends,
We went back to France, a little tired but happy to find our family. It's cold here, but it's not raining right now.
We thank you for the time you have spent to visit our beautiful country: we had a very pleasant trip with you.
If you have the chance to come to France, we will welcome you with a lot of fun.
We wish you a pleasant continuation of your family and professional lives.
Sincerely,
Philippe and Quitry