Comentarios de clientes
Nuestro equipo de Authentik Travel quería agradecerte tu confianza en nuestros servicios para realizar tus viajes a Vietnam, Myanmar y compartir tus sentimientos, experiencias y opiniones sobre tus viajes.
Estos son información realmente preciosa para que podamos mejorar nuestros servicios y, son muy útiles para que nuestros futuros clientes puedan obtener algunas ideas sobre la calidad de nuestros servicios.
La mayoría de los comentarios a continuación fueron de clientes en países de habla francesa como Francia, Bélgica, Canadá, Suiza, etc. Sus comentarios satisfechos fueron traducidos al castellano para tu referencia.
¡De nuevo, muchas gracias por elegir Authentik Travel!
"Everything was perfect"
Hello,
It is with a little delay that I send you this email. I want to thank you for the quality of your services, everything was perfect.
The guides and drivers during our trip were able to perfectly adapt to our requests. Kai, our guide on the visit to the north of the country was able to interest us by his knowledge in Vietnamese culture and beliefs. The guide on the trip to the South, Bean, whose kindness and professionalism made us discover the daily work of locals is a helpful guy. In the center, Viet showed us a remarkable historical value of your country: the imperial city.
I will not fail to propose your agency to my friends and relations during our trip to vietnam.
I would also like to thank you for your gift. Send greetings to Kai, Bean, and Viet guides.
During a future trip to Asia I will not fail to contact you to organize it.
T.Guerif
"The Mekong will remain unforgettable"
Hello Mr. Ngoc,
We are back in Toulouse with 30 degrees less than in your beautiful country.
We had a pleasant stay and especially in the north where we felt like we were in "deep" Vietnam.
The contact with the people was very friendly. The fabulous decorations.
Halong Bay remains unique despite a mist that made it mystical.
The center challenged us especially Hoian. Saigon surprised us by its dynamism and industrialization without saying Americanization. The Mekong will remain unforgettable.
Your services have been blameless. All guides were very good and we will particularly remember Tuan in the north who was very competent and endearing.
If we have relatives or friends who want to go to Vietnam we will definitely recommend your agency.
Only downside on this trip Martine had some health problems that we have a little disturbed.
Thank you again for this benefit.
Cordially,
Martine and Gérard
"Ultimately perfect!"
We are returning from a 10-day trip, too short, alas, tailor-made by Mr. Tran Van Truong for a stay in South and Central Vietnam. Program changes according to the wishes of my companions ... just a little more than a week to organize everything by email exchanges but we were very sastified because it's a ultimately perfect organization.
Ho Chi Minh city and its crazy traffic ... the charming little town of Hoi An and its unforgettable lanterns, Hue and its long history, the highlands and its population are so authentic and endearing. Everything was perfect.
Booking of hotels, domestic planes, perfect French speaking guide, available and warm, excellent drivers ...
I can only recommend Authentik Vietnam, I do not see how you could be disappointed! ...
Anne Marie
"Hoian was really a crush"
Hello Mr. Tu,
We would like to thank you for your professionalism regarding our trip to Vietnam and Cambodia.
Everything was perfect. No delay on the part of guides and drivers. They were all really very kind and helpful.
We enjoyed traveling with you because it allowed us to see and meet people we would not have access to without the presence of your guides.
Phung who made us visit the south seemed really passionate in all his explanations and what to say about the inhabitant with whom we stayed. I know we had to go to another place but the one advised by Phung was really good. We cooked the meal with our hostess and it was excellent. We also enjoyed cycling and boating in the different villages.
Our trip to Cambodia was beautiful. The guide ( I can not remember his name) was very friendly and made us discover the wonderful temples of Angkor. When we arrived at the temples despite a very busy day, we did not have to wait in line to get our tickets which would probably have been the case when going alone.
(Only negative point was the meal (buffet in a room full of tourists) We are not buffets lovers.
When we got up to get our meal, the counters were empty. We had to be content with what was left.
If we had originally known that the meal was a buffet, we would probably have found a place that suited us better. We are perhaps the only ones who do not appreciate this kind of food but it might be advisable to specify it in the itinerary.
Hoian was really a crush. Very nice little town.
Our cruise on the Huong River on a private boat was enjoyable. The lunch was excellent.
On the other hand, we had a small discomfort concerning the sale of objects on the boat.
We were aware that we were in their house and we felt obliged to buy a little something. We bought a scarf and it was ok. But the person really insisted on selling us something else. Since we only had one backpack we could not even if it would have tents, buy all the nice things we saw on our trip.
We spent a lot of time in North Vietnam with Truong the guide and Ba the driver. (I apologize if I do not write the names correctly). Ba is an excellent driver. It must have been very difficult and tiring for him to drive on these roads and in this haze. He was very careful throughout the trip. Truong introduced us to several ethnic groups. He was very comfortable talking to these people and showing us their home. We had very pleasant moments in their companies. The end of our trip with Ba and Truong was really appreciated.
I had to take down their e-mail addresses but I forgot to ask them when we left. Would it be possible to send them to us so that we can send photos taken from them.
Be sure that we will talk about the excellent service of Authentik Vietnam to prospective travelers who would like to visit your country.
I also posted some pictures of us with some of our guides. I do not know if you will have access to one drive or I have some pictures.
Thank you again for this beautiful trip.
Cordially
Nicole and Bruno
"We're still there in our thoughts and dreams"
It's been a month since our return and we're still there in our thoughts and dreams.
We entrusted our 2014 end-of-year trip to the Authentik Vietnam agency which knew how to highlight each of our wishes to be closer to our Vietnamese friends.
Mr Tu, the guides and the drivers accompanied us throughout our journey. We shared unforgettable and warm moments.
Quality of the perfect services as well as remote organization were very pleasant and very reactive for all questions.
Without hesitation, we are ready to go back to Laos or Burma via Authentik Vietnam.
"Entirely believe in your organization"
Reliable agency, they are reliable people. They offer you a tailor-made trip, according to your requests, and what interests you, and your desired comfort level.
We traveled with them in December 2014. Their guides are French speaking, knowledgeable and very friendly.
We have traveled to 2 couples (35 / 40years), and they really managed everything. We felt perfectly taken in hand.
We highly recommend them.
"It is a beautiful country..."
Hello Truong,
I take the time to send you a note, we are well back "a little tired" it is normal as well had to tell you I had a small health problem that did not last.
We are very happy with our stay in Vietnam, it is a beautiful country where there is a lot to see, I did not return a questionnaire that of Cambodia I lost it, here we also had good guides of course some did not have a perfect French but it is practicing that one improves. The restaurants you picked us were really good as well as the lovely our guides, we will recommend Authentik Vietnam around us.
Just a little thing I said to the last guide, as we stayed for three weeks and we had already seen a lot of Temples and Pagodas, I would have liked to have a full day to go on a the beautiful beaches between Hue and Hoian "we wanted to swim"
Sincerely,
Monique and Patrick
"We had a great stay"
Hello sir,
We had a great stay
The least: the visit of the crocodile farm and the city in which the farm is.
Most: competent guides, available and attentive (all offered small gifts to our children), a program corresponding to our expectations, the quality of the restaurants chosen by your agency and the quality of hotels ... a great welcome from of your entire team.
This is the third time we have been using a travel agency for private tours in Asia and we have appreciated the seriousness and quality of your services.
If we are to return to Vietnam, we will definitely call on you.
Best regards
Bruno
"... the organization of our stay which was perfect ..."
Hello,
In addition to the evaluation sheet that I filled I wanted to thank you personally for organizing our stay which was perfect. The guides "Hugo", Van, Viet, Quoc had a perfect French and were attentive and efficient in everything. The very professional drivers in this destabilizing traffic for us .... The chosen circuits was perfectly respected. I am now under the snow ... and regret the welcome and the climate of your beautiful country. Thanks again.
Best regards
Marie
"Authentik Vietnam is aptly named"
On the advice of my uncle, we appealed to Authentik Vietnam for the organization of our stay in this beautiful country.
An unforgettable journey in the north out of the tourist circuits with a French guide to the care for us and a very professional driver with impeccable driving.
Nights homestay, discovery of ethnic minorities, breathtaking landscapes, a perfect organization.
Authentik Vietnam is aptly named.
Many thanks to Mr. Tu, director of the agency, Tuan our guide and Sun our driver.
Sandra and Richard