Comentarios de clientes
Nuestro equipo de Authentik Travel quería agradecerte tu confianza en nuestros servicios para realizar tus viajes a Vietnam, Myanmar y compartir tus sentimientos, experiencias y opiniones sobre tus viajes.
Estos son información realmente preciosa para que podamos mejorar nuestros servicios y, son muy útiles para que nuestros futuros clientes puedan obtener algunas ideas sobre la calidad de nuestros servicios.
La mayoría de los comentarios a continuación fueron de clientes en países de habla francesa como Francia, Bélgica, Canadá, Suiza, etc. Sus comentarios satisfechos fueron traducidos al castellano para tu referencia.
¡De nuevo, muchas gracias por elegir Authentik Travel!
"... ellos fueron realmente extraordinarios..."
Muchas gracias a ustedes que nos han acompañado tan bien en nuestro maravilloso viaje a su fantástico país. Si tenemos que volver, ¡puede estar seguro de que regresaremos a su agencia!
Si tienes la oportunidad de verlos porque no están en tu foto, gracias otra vez a Tuan y Tao, los conductores: fueron realmente extraordinarios.
Les deseamos a todos un feliz año nuevo lleno de cosas buenas para ustedes y sus seres queridos.
We left with Authentik Vietnam in January.
We were a couple. We had bought our return flight Paris - Hanoi and Ho Chi Minh - Paris because we wanted to choose our company and schedules. The agency offered us a tour and we requested some changes. We chose our hotel category and different services: domestic flight rather than train, luxury junk in Ha Long bay.. the price difference for car is not very important because of its good quality and comfort given and offered. And we had a real trip made to measure and faultless: very authentic tour, visits to villages outside tourists, superb hotels and well located in the countryside . The guides (we had 3) performed perfectly French and very friendly explained their customs. They told us their lives so that we could better understand local people. They shared our journey while remaining very discreet. The drivers were cautious and the cars was very comfortable.
For all these reasons we recommend Authentik Vietnam.
Alain and Marie
La Palme, France
"... Meetings with locals have been rewarding ..."
Hello Mr. Nguyen,
Thank you for these nice pictures that remind us of real good memories!
We only have to praise ourselves to be addressed to you to organize this trip which is indeed unforgettable.
How did we get the idea to go through your agency? Simply by reading the positive comments on the internet and thanks to Ms. Thanh who has always listened to our requests and concocted a circuit that suited us perfectly. She has been responsive throughout the preparation of this trip and has responded to all our requests, despite the fact that we have several times ... changed our minds and directions! She had an angel's patience and always made sure to give us satisfaction. It's really someone exceptional!
Our impressions to my wife and I will focus on the first part of the tour because, as you know, my wife's health problems forced us to interrupt our trip to Hue.
From what we lived during these 12 days, we are delighted. The accommodations were really up and the circuits, hikes, and meetings with the locals were rewarding and always friendly and in good conditions thanks to our guide Duy, who was absolutely great, as well to let us know the place. Vietnam history and different sites visited only make us appreciate Vietnamese cuisine!
As you can read, everything was perfect for us and if we were to advise friends or acquaintances who would like to visit your country, it is without hesitation that we would advise your agency.
Thanks again for everything!
Erick and Gisele
"Your service has lived up to our expectations"
It was also a great pleasure for us to make this trip to Vietnam, which left us with unforgettable and wonderful memories. Your service was up to our expectations, your reassuring presence throughout our stay allowed us to be relaxed and in total confidence.
It will be with great pleasure that we will travel again in your company we recommend you with our family and friends. The choice of hotels and courses were really good and the beautiful photos are proof of that.
You have been recommended to us by friends who have traveled with your agency and we were not disappointed because if there were small setbacks your prompt intervention totally satisfied us.
A big thank you for your attention and the pleasure of coming back to this wonderful country,
Receive as well as your whole team our sincere greetings
Alain and Cathy
"Viaje a Vietnam y Camboya en noviembre, diciembre de 2016"
Nuestro viaje fue del 11 de noviembre de 2016 al 9 de diciembre de 2016 con 3 zonas visitadas en Vietnam (Noroeste / Centro / Sur) y una excursión en Camboya de 3 días (templos de Angkor) y un breve descanso en la playa en Phu Quoc Island. El viaje fue notable preparado por el equipo de Authentik Travel con una gran profesionalidad y amabilidad. Los sitios de visita seleccionados fueron perfectos, así como la elección de excelentes guías turísticos expertos. Pudimos descubrir el rincón diferente de Vietnam. Especialmente los grupos étnicos del noroeste que nuestro guía turístico compartió con nosotros su vida cotidiana de la manera más íntima. Para ser sincero, se recomienda esta agencia de viajes. Éramos 3 amigos sexagenarios y la agencia supo cómo adaptar el viaje de una manera óptima para nosotros.
"We brought back an excellent memory of our trip"
Another big thank you for your welcome to Hanoi. It was Dr. Jean Chung Minh, organizer of the congress we attended in Saigon who advised us your agency. We brought back from our trip an excellent memory. As we told you in the assessment sheet left at the hotel in Hanoi we were sensitive to the choice of guide to avoid too touristic areas. Being able to take pictures without being surrounded by tourists is a treat. We appreciated the guide's discretion and his skills. We might have liked a little more walking and a little less minibus ... We are used to more sporty treks. But the points of interest of the trip are distant from each other ...
Like all photography lovers we appreciate being able to stop often even briefly, this has not always been possible. A little more flexibility on this point could be good. It seems that during the second part of the trip (Halong Bay) to which we did not participate this problem was posed more clearly. A little improvisation during the trips would be welcome especially if the trips are a bit long. I think I will return to Vietnam soon and will be very happy to call on your services again.
"We were impressed with the organization of such a trip"
Hello to all the team,
Thank you very much for the photo and for the great trip we had.
We chose your agency following a reference from one of our friends and our desire to have the least possible intermediary. You have also given us confidence in your patience to answer our many questions before departure and your flexibility in terms of payment methods. We really liked the welcome of your agency and the welcome we received at all the places visited.
The staff was friendly, respectful and concerned about our well being. The food was excellent and we had no discomfort. The transportation provided was comfortable. The choice of hotels and the location of our rooms were outstanding in every way. (Beauty, comfort, cleanliness, location, size of rooms) Bravo! We enjoyed being in touch with you during the trip and the fact that you made quick adjustments when we made comments.
In short, we felt from the beginning to the end of the trip your great concern to satisfy your customers. We were impressed with the organization of such a trip.
Bravo! Once again and we will not hesitate to recommend your agency to all our friends.
Sylvain and Lise
"Vietnam is missing already"
For us the return went very well. We had very good times in Vietnam. We thank you for everything. This trip was wonderful.
Thank you to the entire team of Authentik Vietnam. Vietnam is missing already.Thank you very much
We wish you a very good continuation.
"Thanks again and good luck"
We went back to Paris on Sunday. The flight was long (12:30) and we were greeted by temperatures much lower than those of Vietnam: 7 ° C !!!
The end of our trip went very well. We enjoyed our visit to the Mekong Delta as well as the two days spent in Angkor.
We would like to thank you for organizing our trip. We really appreciated the program that you have prepared for us, the attentions to the welcome in the hotel rooms, the kindness of the drivers and guides and especially your availability whenever we have called upon you.
We will keep a wonderful memory of this trip, and it is thanks to you!
Thank you again and good luck.
Nam and Nicolas
"I plan to return to Vietnam"
I also wanted to thank you I spent 4 very good days in Vietnam thanks to you. I was very satisfied with my stay.
Your guide Kim An was very friendly. Normally next year I plan to return to Vietnam.